Office and Sales Support Specialist Job at Confidential, Gurnee, IL

  • Confidential
  • Gurnee, IL

Job Description

We are seeking an energetic, detail-oriented Inside Sales & Office Support Coordinator to join our team in a key temp-to-hire role. This position combines proactive outbound sales outreach with essential administrative and operational office support.

The ideal candidate is comfortable picking up the phone to connect with business professionals, driving sales opportunities, and keeping daily operations running smoothly. Prior experience in industrial, manufacturing, OEM, or logistics environments is required. Qualifications & Requirements

  • Industry Experience (Required): Proven background in manufacturing, industrial equipment, OEM, or logistics/supply chain environments.

  • Sales & Phone Presence: strong verbal communication skills with demonstrated comfort making outbound B2B phone calls and engaging business clients.

  • Computer & Data Proficiency: Solid data-entry skills and proficiency with Microsoft Office (especially Excel/Google Sheets) and CRM systems.

  • Organizational Skills: High attention to detail with the ability to manage competing administrative tasks and sales outreach priorities efficiently.

  • Work Ethic: Reliable, self-motivated, and eager to transition into a permanent, long-term role within a growing team.

Work Schedule & Term
  • Hours: 40 hours per week, Monday through Friday.

  • Employment Type: Temp-to-Hire with strong potential for permanent conversion based on performance.

salary: $24 - $27 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Key Responsibilities

  • Proactive Sales & Outreach: Conduct outbound phone calls to prospective, current, and past customers to identify new opportunities, introduce products, and support lead generation efforts.

  • Customer Engagement: Build and maintain strong relationships with B2B clients, providing accurate product information and following up on sales inquiries in a timely, professional manner.

  • General Office & Administrative Support: Assist with daily office operations, document processing, order coordination, and general administrative duties as needed.

  • Data & Lead Tracking: Accurately log call outcomes, customer details, lead status, and follow-up notes in our CRM or tracking spreadsheets (Excel/Google Sheets).

  • Cross-Department Collaboration: Work closely with the sales, marketing, and operations teams to escalate high-value opportunities and support team goals.

Skills
  • Inside Sales
  • Office Support
  • Sales Support
  • Microsoft Office
  • Business Office
  • MS Office
  • Office Management
  • Sales
  • Front Desk
  • Sales Administration
  • Outside Sales
  • Retail Sales
  • Customer support
  • Decision Making
  • CUSTOMER ORDERS/SALES
  • Working Independently
  • Prioritizing
  • Organization
  • New Business Sales
  • Written Communication
Qualifications
  • Years of experience: 4 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Work at office, Monday to Friday, Shift work

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